Preparation For A Webcast
How Do I View The Webcast/Test My System?
Click on your account name above, you will be redirected to your account.
If you are not logged in, click on the 'Sign In or Register' link above to sign in.
Under Pending Online Seminars, locate the name of the webcast you've registered for.
Click on the 'Launch Viewer' button underneath the webcast title. You may see a test video playing in the viewer. The webcast video will replace this test video within 30 minutes of the scheduled start time without any user action required.
You may also use this test video to test your system prior to the webcast to ensure you are able to view the event.
I Can't Find/Am Missing My Course Materials
Your course materials are located under the 'Handouts' button under your course title in your account page.
Unfortunately some speakers do not release their slides for download, so they will not appear under the 'Handouts' button.
If you feel you are missing course materials in error, please contact support.
Can Webcasts Be Viewed On Mobile Devices?
Yes, mobile viewing is fully accessible on all iOS and Android devices. Simply follow the same steps you would on a PC/Mac to view your webcast.
Can I Stop & Start On-Demand Courses At Any Time?
Yes, for all on-demand classes you may pause the viewing and even re-open the viewer and the program will remember where you left off. This ability does NOT apply to live webcasts aired at a specific date and time.